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FAQs
Service

1. Reply your enquiry within 12 working hours;
2. Experienced staffs will answer all your questions in professional and fluent English;
3. Customized design is available.
4. Exclusive & unique solution can be provided by our well-trained and professional engineers;
5. Special discount can be offered with large quantity;
6. We will try our best to meet your requirements and supply you best quality of the products.
7. We will continue to update the shipping information for you until you receive the cargo.
FAQ
1.Q: Where is your factory? Can I come to have a visit?
A: Yes, Of course you are welcomed to visit our factory. Our factory in Anping, Hengshui City. The nearst airport is Shijiazhuang Airport ang Beijing Aiport. And it is 2 hours away from Shijiazhuang, 5 hours away from Beijing. The nearst Train Station is Shijiazhuang, Dezhou, Hengshui, Cangzhou. It would take 1.5-2 hours from here. Inform us your schedule, we can pick you up then.

2. Q: Can I get free samples?
A: Sample is available. Usually we'd like to provide small pieces free samples for long business relationship, and customers pay for the express fee.

3. Q:Can you provide OEM service?
A:Yes, all the products can be made as your require. Also we have some hot sale products can recommended to you.

FAQ
1. Q: What information do I need to supply when I have an inquiry?
A: If you have any inquiry, please kindly advise the following items:
Dimensions, sizes, shape and drawing with tolerances.
Material grade and surface coating (if necessary). 

 
2:Q: How about the quality of the welding ?
A: We are welding the fence panels by using Silicone Bronze Wire, it could help better anti-rust.

 
3. Q: What about the sample time and charge?
  A: (1) 7-10 days if you want to customize your requirement, charge according to your design and air freight.
       (2)  3-7 days for our existing samples for reference, charge only the air freight.

 
4.  Q: What about the delivery time of our products?
A: We only need one week to finish one full 40' HQ container products.
Fast Delivery  when you choose the item and decide your design, we can produce it as fast 
as possible, and deliver it as quick and convenient as possible.

 
5. Q: Could you provide me the shortest lead time?
A: We have materials in our stock,if you really need, you can tell us and we will try our best to 
satisfy you.

 
6. Q: What is your MOQ?
A: 1-10-100-500-1000-5000-10000-200000 pcs etc. depend different size ,item, design and process.
 MIN and SMALL quantity accept accordingly.

 
7.  Q: How to pay you?
A: T/T in advance(telegraphic transfer-bank order), for small order, or samples order, or shipment by air.
Western Union cash - for small order or samples order.
Other payment: L/C,D/A,D/P,MoneyGra,Paypal or Escrow.
Different areas may exist some differences.

 
8.  Q: Could I pay a visit to your factory?
A: Yes, of course, if you need, we will help you visit our cooperative factory, everything will be well arranged.
 
9. Q: If I have more questions, where can I get the answer?
A: Any issue, please feel free to contact us any time.